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Left edge of tabContacting Palm Beach County Fire RescueRight edge of tab

We encourage you to contact us if you have any questions or concerns about the services we provide to the citizens of Palm Beach County. Please use the following information to contact the most appropriate person to handle your questions. If you are unsure of the correct person or section, just fill out the form below and your feedback will be directed along the correct path. As always, if you are experiencing an emergency, please call 9-1-1 immediately.

Left edge of tabOur Mailing AddressRight edge of tab
Please send all mail-based inquiries to:

Palm Beach County Fire Rescue
405 Pike Road
West Palm Beach, FL 33411-3815

Left edge of tabImportant Phone NumbersRight edge of tab
For questions about ... Contact ... at phone number ...
General Questions Main Office 5616167000
Fire Rescue Administrator Administrator's Office 5616167000
Deputy Chief - Operations 5616167003
Deputy Chief - Support Services 5616167005
Deputy Chief (Fire Marshall) - Arson Investigation 5616167030
Division Chief - Operations 5616167016
Planning 5616167027
Firefigher and EMS Training Training and Safety Division 5616167017
Records Custodian Kim Herron 5616167025
News and Media Relations Public Information Officer 5616167077
Becoming a Firefighter Recruitment and Human Resource Development 5616167006
911 Dispatch Services Division Chief - Communication Center 5616167079
Existing Inspections Inspections 5616167033
Insurance Verification Letters Plan Review 5612330063
Plan Review, New Construction and Occupational License Inspections Plan Review 5612330050
Fire and Life Safety Presentations Community Education 5616167033
PBCFR Website Information and Technology Services (ITS) 5616166949


Left edge of tabImportant Fax AddressesRight edge of tab
To contact ... about ... send fax to ...
Records Custodian Records Requests 5616167083
Billing Transport Billing 5616167086
Admin/Other All Other Correspondence 5616167080


Left edge of tabImportant E-Mail AddressesRight edge of tab
For information about ... E-Mail ...
Fire Rescue Administrator Fire Chief Jeff P. Collins
News and Media Relations Captain Albert Borroto, PIO
Fire Prevention/Inspections Division Chief Larry Willhite
Finance and Budget Mike Martz
Records Custodian Kim Herron
Community Education Gerri Penney
Website Information System Analyst Programmer

Please Be Aware:
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.


Left edge of tabContact FormRight edge of tab

Feel free to contact us using the following form.

Your name:
Your e-mail address:
Your phone number:
Why you are contacting us:

Please make sure that your contact information is filled in correctly if you would like us to respond to your comments. For questions related to an incident to which we responded, please indicate the date of the incident and the name of the patient as well as any other pertinent information in the comments section.